ComplaintsforVicRoy's Painting
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/07/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
******** ******* of VicRoy's painting preyed on my elderly grandfather, for whom English is a second language. ******** knowingly engaged in a project for which he did not have the equipment or manpower for and used my grandfather's payment to jumpstart his business. This project to paint the exterior of my grandfathers home started back in September 2021 and as of February 2022 is still sitting incomplete - a complete eyesore for the neighborhood. ******** failed to show up when he said he would, and when he did show up, would work for an hour or two at a time. The work that has been completed is a total mess - patchy with overspray all over the windows, screens, and ground, and doesn't even go all the way to the bottom of the walls. ******** has provided excuse after excuse for why the job has not been completed, refuses to return any of my grandfathers deposit (which was over half of the total project cost), and even had the audacity to claim he needed more money before he would continue work on the project. We have consulted other licensed contractors who have indicated that the work done to date is of no value and must be completely redone. This business is a complete scam. As the wife of an active duty military officer, I am absolutely disgusted that ******** has used the sacrifices of his father and son's service as a qualifier for his integrity and work ethic - for which he has none. Further, we have been unable to find his name, license, or business listed in any Florida databases. Service Location: 921 Golf Island Drive, Apollo Beach, FL 33572 Provider Name: Mitchell ******* Business Name: VicRoy's Painting License #: GXXXXXXXXXXX Business Address: 11116 Lake Tahoe Drive, Riverview, FL 33569 Business Phone #: XXX-XXX-XXXX Contract Date: 9/10/21 Contracted Cost: 4540.00 Total Amount Paid: 2500.00
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.