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Find a Location

Pediatric Associates Riverview has 1 locations, listed below.

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    Business ProfileforPediatric Associates Riverview

    Pediatrician

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11260 Sullivan St, Riverview, FL 33578
    BBB File Opened:
    3/6/2024

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    03/07/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I dropped off a medical form for my daughter, Heaven Washington, to be filled out Feb 29, 2024. They told me that day I dropped it off I did not need an appointment as her last medical review was done 3/16/2023 and they are good for 1 year. The office stated it will take about 3 business days to get the form completed. I went to the office on 3/5/2024 to pick up the form the lady at the desk gave me the form back not filled out. She didnt mention it was unable to be completed until I looked at it and stated to her it wasnt filled out. She then looks at a sticky note attached to the form stating an appointment would need to be had because the provider that was going to file out the form hasnt seen my daughter (note she is new to that office). Today, 3/6/2024, I went for the appointment with my daughter and tried to ask the provider who stated I need to have an appointment why and once again I was told because SHE never saw my daughter. While there are 2 other providers in that office that has including ***************** who initially diagnosed my daughter with the **** and ODD. I was forced to pay $106 to go back there with the provider who then filled the form out from the information in the computer all while not even looking or speaking to my daughter. I would like a refund due to the fact there was a provider there to fill out the disability form (all about past history), all the information was in the computer and the fact that she didnt even check nor speak to my daughter about anything.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Heather S.

    1 star

    03/07/2024

    I was forced to pay $106 sick visit to have a medical form filled out about my daughters diagnosis date of ADHD and ODD that the office in ********* did in 2020. Her last well check visit was done 3/16/2023, they are good for 1 year (until 3/16/2024) Dropped off the form 2/29/2024 which the lady at the desk looked up my daughters information and stated she DID NOT need an appointment since she was up to date. Fast forward to 3/5/24 when I went to go pick up the form and was told that the provider to was going to fill out the form wanted to have an appointment to see her since SHE hasnt seen my daughter before all while there are 2 providers in that office who has. Paid the $106 under duress because I needed the form for my insurance went to the back with the provider who never checked or spoke to my daughter and filled out the information FROM INFORMATION FOUND IN THE COMPUTER.

    Local BBB

    BBB of West Florida

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