ComplaintsforSunset Ventures of Tampa, LLC
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Complaint Details
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Initial Complaint
10/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had new roof installled 2019. Now there is a large leak coming into the house. They told me they would come by but now all business numbers have been disconnected and Im unable to contactInitial Complaint
11/19/2021
- Complaint Type:
- Customer Service Issues
- Status:
- Resolved
On 2/102021 entire roof was replaced. The company is Sunset Ventures of Tampa LLC. Early September,2021 I noticed flat part of roof is buckling. You can lift up on the shingles, and they are not attached to the roof. On September 26th, 2021 I called him from my landline. I told him about the problem, and he said he would send someone out. Owner of company never gave me a date that they would come. On September, 27th I sent him pictures of the roof via my cell phone. On September, 29th I text him that I need to know when he is coming. I text him that I didn't want water to get under it. On October, 28th I text him that I need roof fixed, it has already been a month. November,6th I text him I need roof fixed. On November,8th he text back, OK. I text him when and what time? All of the above transactions were with *******.. ************** has also text him several times. Text messages sent 10/20, 11/1,11/6, 11,10 and 11/12,2021. Only response to ************** was on 11/5/2021. He text, can I call you later? Owner of company never did. Please help us resolve this matter. Thank you!Business response
12/21/2021
Business Response /* (1000, 9, 2021/12/10) */ Good Morning complaint was taking care with costumer. Thank you
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.