ComplaintsforBust-A-Branch

• Initial Complaint

  08/28/2022

  Complaint Type:

  Billing Issues

  Status:

  BBB unable to locate business

  More info

  Tony B. was Free Lancing around our neighborhood Sat. 08/27/2022 and he trimmed some branches of of my neighbors tree and I had a tree service coming this week so he knocked on my door and looked at the trees I was wanting to be trimmed and he quoted me $750.00 which was quite lower than my other quote and I asked him for his Certificate of Insurance, he said he had one but would have to have it sent to me. He went and trimmed maybe 7 or 8 branches and it started lightening and thundering and he said he would be back Sunday to finish the job but he needed $350.00 for what he did I told him that was too much he had'nt done that much work and promised he would return today, Sunday 08/28/2022 @ 8:00 am and it is now 10:12 am, he has'nt shown up not answering my calls or texts. This company is nothing but a SCAM!!! I am requesting back from him $300.00 dollars because $100.00 if that is all he should have gotten for what he did. He wrote a receipt stating he received that money from me as well. He is dishonest, and very Unprofessional and would not recommend them at all.

• Initial Complaint

  03/21/2022

  Complaint Type:

  Billing Issues

  Status:

  Unanswered

  More info

  On 3/17/22, Mr. Anthony B. and his associate Luis D. were canvanssing in my neighborhood, and they pulled into my front yard and offered tree cutting services and removal to my elderly father shortly after we had just gotten back from the doctor. Before we even agreed to pay for the services, one of the individuals began cutting down one of the trees, further pressuring us into accepting their services. A fee of $1,200.00 was agreed upon for their services. One check was written and I was pressured into cashing it instead of handing it to them, but I was only able to provide $700.00 in cash. Another check was written for $500.00 and they begrudgingly accepted. Before they were even off my property, they were calling an order in for carry-out and assured me the next morning they would be over to collect the debris. They left massive branches on the roof of our house and our shed, they let massive branches flatten beds of our split leaf plants, they let massive branches ding into the edge of our roof, they did not even provide their own ladder and all the while displayed a complete and total lack of business acumen. They hawked their scam to two of our neighbors and never arrived to finish the job they started or start the two they promised. To say I am appalled is an understatement that they would abuse and manipulate an elderly man like this.

  Business response

  04/29/2022

  Consumer Response /* (3000, 11, 2022/04/27) */ The business has contacted me and cursed me out over the phone.

*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩