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Find a Location

Xtra Mile Cooling, Plumbing & Electrical, LLC has 1 locations, listed below.

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    Business ProfileforXtra Mile Cooling, Plumbing & Electrical, LLC

    Air Conditioning Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    5 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/24/2023

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Xtra Mile Cooling, Plumbing & Electrical, LLC

    Business Details

    Location of This Business
    7830 Byron Dr Ste 7, Riviera Beach, FL 33404-3332
    BBB File Opened:
    9/18/2023
    Years in Business:
    4
    Business Started:
    8/19/2019
    Business Started Locally:
    8/19/2019
    Business Incorporated:
    10/25/2017
    Accredited Since:
    10/24/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    69
    Hours of Operation

    Primary

    M:
    8:00 AM - 11:00 PM
    T:
    8:00 AM - 11:00 PM
    W:
    8:00 AM - 11:00 PM
    Th:
    8:00 AM - 11:00 PM
    F:
    8:00 AM - 11:00 PM
    Sa:
    8:00 AM - 11:00 PM
    Su:
    8:00 AM - 11:00 PM
    Business Management
    • Ms. April Tucker, Marketing Director
    • Ms. Debra Dulsky, President
    • Mr. Andrew Beto, Vice President
    • Mr. Graeme Sandford, Treasurer
    • Ms. Judy Melillo, Board Secretary
    • Ms. Hilary Glassman, Secretary
    • Mr. Mark D. Miller, General Manager
    Contact Information

    Principal

    • Ms. Debra Dulsky, President
    • Mr. Andrew Beto, Vice President
    • Mr. Graeme Sandford, Treasurer
    • Ms. Judy Melillo, Board Secretary
    • Ms. Hilary Glassman, Secretary
    • Mr. Mark D. Miller, General Manager

    Customer Contact

    • Ms. April Tucker, Marketing Director
    Additional Contact Information

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    In November of 2023 - the company was used to validate an evaporator leak on my HVAC unit. This was replaced under warranty by the manufacturer. In February of 2024 our fan unit went out and this was replaced at my expense in May of 2024. I noticed that the unit was freezing up again after the fan replacement approximately 2 weeks later. A tech came out and stated that there was another leak in the evaporator coils and he spoke to someone at the company who stated they would order another part and it would be covered since this was just replaced less than 4 months ago. The unit was not working until Nov until Feb, then it stopped working until May when I replaced fan. This is ridiculous and poor customer services from this company
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Cecil M

    1 star

    04/19/2024

    ******************************* engaged *******-******** Air Conditioning and Plumbing to install an HVAC system in his remodeled home, intended for permanent residence. However, the company failed to fulfill the agreed-upon contract by installing an incorrect system. Subsequently, the installed HVAC system failed inspection by the *********************** inspectors, resulting in two violations issued to ********************.Despite repeated attempts to address these issues with Jupiter ********, the company has refused to acknowledge why the correct system was not installed and has neglected to rectify the violations cited by the ***********************. ******************** incurred a significant cost of $25,000 for the installation, yet the company has adamantly refused any refund or remedy for the deficiencies.Compounding the matter, Jupiter-******** has undergone multiple name changes since the signing of the contract, transitioning from Jupiter-******** to FPL, and now Xtra Mile Cooling, Plumbing, and Electric. Despite these changes, the underlying license holder remains the same, raising concerns regarding accountability.********************, a senior citizen investing his life savings into renovating his ancestral home for his own occupancy, has been unjustly deprived of $25,000 by a company that has failed to uphold its contractual obligations or fulfill its promises of rectification.

    Local BBB

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