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Complaint Details
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Initial Complaint
11/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Ive had my boat for 7 + months and sits on the water everyday since purchase. I brought my boat to arg marine to have work done (motor installed , trim tabs , wiring ) the did the work and attempted to charge $2000+ over quote , then after paying over the quote and picking up my boat I brought it to the ramp to launch and saw water in the boat I hauled the boat out and back to arg marine to inspect to have them look at it say its normal(I have 3 witnesses) plug 2 holes and say Im good we launch the boat and take it to the slip and not even 24 hrs later my boat sank . They never water tested the hole they put on my boat or seatrial the boat at allBusiness response
01/26/2023
The customers new motor was installed on his boat, and he picked it up on Wednesday 10/26/22. He returned the same day to get plugs for the two rear splashwell scuppers that were taking on water from the increased weight of the new motor. The next day we received a call regarding the boat sinking and sent our workers to ****** after hours to retrieve the boat. On Friday 10/28 we flushed the motors, saving them. On November 3rd we took the boat to the water and found that the boat has three separate leaks. The main leak is the large scupper on the starboard side of the boat that was covered with a wrap and unseen. The scupper has no hose attached to it; it is just an open hole in the boat. The deck drain also leaks into the bilge area. (Approx. 16 oz of water per minute) The automatic bilge pump was not working so water would have to be pumped out manually with the switch on the dash. The combination of multiple leaks and a non-working bilge pump are the reasons the boat took on water.
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Contact Information
3562 Martin Luther King Jr Blvd
Riviera Beach, FL 33404-6312
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.