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ComplaintsforComfort Keepers Cooling & Heating LLC
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Complaint Details
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Initial Complaint
09/09/2022
- Complaint Type:
- Order Issues
- Status:
- Unanswered
On Nov 12, 2021, I pd $130 for a yearly maintenance heating/cooling contract for two visits during the year of the contract. One spring visit, before the summer, & a fall visit, before winter. I started calling *************************** in March 2022 for a spring check up. I have tried to contact **********************, via phone, left several voice mails, by text, 30 Mar, 3,7,26 April, 2 May, 6 July. My last attempt was via email on 10 Aug 2022. I have not received a response from any of these attempts.I do not know if ********************** is experiencing a personal issue and do not wish to add to whatever is going on that is preventing him from responding. At this point I do not know what else to do. I have all my texts as well as a copy of the contract, via email, and my last attempt via email. I do not know how to get copies of the text unless someone can provide instructions. I will attempt to download the mail. Contract was paid via USAA credit card in Nov'21 if copy is needed.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.