Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Gemini Development, LLC DBA: Our Family and Friends, Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforGemini Development, LLC DBA: Our Family and Friends, Inc

    Industrial Development
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Gemini Development, LLC DBA: Our Family and Friends, Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      5494 5th St., Saint Augustine, FL 32080
      BBB File Opened:
      6/8/2021
      Alternate Business Name
      • Gemini Development LLC
      Business Management
      • Ms. Sally R Walters, Manager
      Contact Information

      Principal

      • Ms. Sally R Walters, Manager

      Customer Contact

      • Ms. Sally R Walters, Manager

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/01/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I purchased a home from Gemini Development LLC on June 2019. I was given a 1 year builders warranty. 11 months in we had a full inspection done. One of the issues reported in the inspection was the vinyl flooring needed to be replaced as it was beginning to come up in certain spots of the home on the first floor. These issues were turned over to the builder, they denied to come out to look at the home or remedy any of them as the builders warranty only covers structural items. Then on January 2021, we experienced water/glue oozing up through the vinyl flooring in the first floor of the home. After discovering this, we were easily able to pull up approximately 25% of the vinyl flooring as it had water/wet glue underneath and we were concerned about mold issues. We reached out to Gemini Development with the request that they please come look at the home. They declined and would not assist with any repair as they claimed the issue was not caused by negligence on their part. We then hired multiple inspectors and engineers to help determine the root cause of the issue after not having any assistance by the builder. An engineer determined the 100% moisture found in the slab as well as the water underneath the flooring was due to improper installation of the vapor barrier underneath the slab. We sent a demand letter to the builder and they filed a claim with their insurance company in July 2021. Since this claim has been filed, I have had to personally following up with the insurance company and have received very limited communication from them. No communication from Gemini Development or assistance to resolve the issue and this has been going on for over 2 yrs. We've been living with half concrete/vinyl floors in our home and it's been an extreme inconvenience for my family. I'm pregnant and reaching out to try to get a resolution to our flooring issue prior to brining a newborn into a home with inadequate flooring. I've not been able to get any help from the builder.
      Read More

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Serving Northeast Florida & The Southeast Atlantic

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.