At-a-glance
Business Details
- Location of This Business
- 163 Corral Cir, Saint Augustine, FL 32092
- BBB File Opened:
- 1/31/2023
- Years in Business:
- 5
- Business Started:
- 4/9/2019
- Business Incorporated:
- 4/9/2019
- Accredited Since:
- 2/13/2023
- Type of Entity:
- Limited Liability Company (LLC)
- Related Businesses
- Business Management
- Mr. Brent Monger, Managing Member
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
10/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Reported window leak to Another Mans Treasure in Dec 2022.
Project Manager ** * proposed “Upon inspection both diverters above this window have failed and have open and floating cracks…”
No water Test Done to check for window leaks.
Repairs paid= $2650.78 + 2995.19 = $ 5645.97
Window continued to leak.
July 2023 **** emailed “Our best option is to purchase a new window…” A proposal sent for $4000+
Another Mans Treasure agrees to a water test. Excerpts of their report: “….The horizontal seam between the crescent and the double set existing windows have a ¼” Recess of a gap and no transition…horizontal seam found as the source of the issue within a minute... Water was leaking into the house…pushing of the crescent window from the inside reinforced the issue of ¼’ lip between the window frames cause more water to pour through that was sitting on that ledge…crescent window has signs of rusting, fixtures failing, and movement in window.
New Proposal for $5000+ sent.
Moisture in the sheathing was detected when stucco repairs were done in April 22, but this was obviously not the primary cause of the window leak. The water test revealed the water was "Pouring" through (their word, not mine) the horizontal seam. In a call, *** ****** said *** * is a stucco/painting expert (company's website verifies this) but that she has not completed training for doors and windows. she shouldn't have been sent to the diagnoses of the window leak.
While I do not doubt that *** * is good at what she knows, she was not the right person to diagnose the problem of my leaking window. I also do not doubt that *** ****** does good work; I am saying that Another Man's Treasure dropped the ball on my project. An early water test could of taken care of the primary issue reported.
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