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Lee Nails has 1 locations, listed below.

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    Business ProfileforLee Nails

    Nails

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

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    Business Details

    Location of This Business
    2195 Nolte Rd, Saint cloud, FL 34772
    BBB File Opened:
    5/15/2024

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    05/15/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On 5/10/2024 my ************ visited Lee Nails ************************************************** My daughter who is 17 years old, and I went to get our nails done for Mothers ******** daughter had Prom the next day. My services were gel manicure, gel toe nail polish change(I did not have a pedicure) and eyebrow waxing. I paid for my service which was $46.00 dollars and I left a twenty percent tip so my total was about $58.00. I was not offered a receipt, since I was in a rush to get to my other appointment, I left without one. We have a PayPal account and we get an email of the receipt so I was not too worry about it at the time. Lee Nails was running behind and I had an appointment somewhere else at noon, so I paid for my service and left. My daughter stayed behind because her nails were not completed. Her services were acrylic full set with french manicure, a gel pedicure ,eyebrow and sideburn waxing. My daughter was charged $160.00 plus she left a twenty percent tip. She was told by the owner ***** we didnt charge your Mothers bill correctly and we have to add it to yours. My daughter did not know what I was charged and hesitantly agreed to the charge. Again she is 17 years old and she said the owner was pressuring her to pay and did NOT provide her a receipt but she was provided with his business card for me to call if I had any questions.When she got home and explained to me what happened I called the owner , When I went over the whole situation then he said oh yeah we didnt charge you correctly so we added it to her bill, when I questioned why she was not provided a receipt he said come back and I will give you a receipt . I told him I am not driving back over there for a receipt. I told him he needed to refund the money and make it right because that is NOT he is taking advantage of a young girl. His response was we cant do that! There are no signs of prices anywhere or prices on their website, it is a not right to deceive people with pricing.

    Customer Reviews

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