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Find a Location

HP Home Maintenance Solutions LLC has 1 locations, listed below.

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    Business ProfileforHP Home Maintenance Solutions LLC

    Painting Contractors

    Current Alerts For This Business

    Advertising Review:
    In November 2021 BBB contacted this business in regards to electrical services advertised that require state license or subcontractor. To date, BBB has not been able to verify a license and this business has not responded to BBB requests to provide that information.

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2812 Shelburne Way, Saint Cloud, FL 34772-8910
    BBB File Opened:
    2/15/2021
    Years in Business:
    7
    Business Started:
    5/18/2017
    Business Incorporated:
    5/18/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Hector Pastrana, Owner

    Customer Contact

    • Hector Pastrana, Owner
    • Yasmin Medina, Managing Member

    Industry Tip

    BBB Tip: Hiring a painter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/08/2022

    Complaint Type:
    Product Issues
    Status:
    Unresolved
    We purchase a house and we needed minor repairs, so I contacted Mr. Hector P******* to repair these things. 1st-- replacement of the line set insulation. 2nd The shut of switch on the air handler . 3rd Secured the master bedroom toilet. 4th GFCI outlets repair plus he only put some teflon on my shower head. He charged me 540.75. I told him like five times that I needed an itemize bill with the names of the things he had repair, and he wouldn't give it to me. He wouldn't respond to calls or text messages, avoiding me. He told me that I needed a door for my kitchen and I agreed. He told me that he was going to order my door, and that I had to give him $300.00 dollars which I did. I would call him weekly cause I notice that he wouldn't call us. He would tell me that he couldn't find the door and that I had to wait. On March the 2, 2022 I called him and he told me that he had found a door for $800.00 dollars, and I told him that was too much money that I prefer my $300 dollars back and he answered " you haven't paid for the door when I had given him $300.00 to order the door, and he measured my door and everything. My guest toilet was lose and he charged me $157.50 and didn't leave an itemize bill. He took advantage of my husband whose 86 years old. Avoiding many questions and the truth. He is definitely taking advantage of most of his customers, especially older people like us seniors. He must be stopped to avoid this to continue happening to other customers..
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central Florida

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