Business ProfileforEquity Solar

8/28/2022, *************** came to my house at *********************************** saying that the government would help people who reside in ******* with tax relief. She said we would get a percentage divided in three years on the taxes. We thought it would be a good idea because my husband was going to retire and I'm on a fixed income. (Disability). She said it would be okay because we still had to file taxes. She then again said we would get a tax credit for the next three years divided up. The solar panels took forever to install because there was a problem each time, they told us it would be installed by the end of the year but that never happened, the solar panels were actually installed after I called several times in February of 2023 to see what was happening and then they finally came out to install the solar panels. Upon installation, the city came to do an inspection and It did not pass inspection. So I called them to let them know it failed inspection. Equity Solar said they would come to fix the issue to get reinspected. Equity Solar came out and analyzed the panels. Equity Solar called me the next day and wanted me to sign another contract including the additional 2 panels. I refused because it wasn't our original agreement when they first analyzed my home they said only 22 panels would be used. they honored it didn't change our contract in exchange for a 5-star ****** review. I feel like this was wrong and deceitful. The following month, I started my payments. When I finally completed my year with the solar panels, I went to add the solar panels onto my taxes like I was told to and I was informed that I wasn't able to get a credit because my husband is retired. I feel like it's not fair because we informed them that my husband was going to be retired by the end of the year and the consultant said it would not be a problem if he retired. we were completely lied to and deceived. This is elderly abuse and I need to be resolved before I go to the local news or make a lawsuit. I need to know how to get this issue resolved and refunded as soon as possible.