ComplaintsforSunshine Corporate Filings LLC

• Initial Complaint

  06/26/2024

  Complaint Type:

  Service or Repair Issues

  Status:

  Answered

  More info

  I dropped my previous registered agent and I had the deadline of when the yearly report was due to replace them. I hired this company based on the advertising information that stated for $35 we will at no additonal coast file your yearly report. So why not kill two birds with one stone. Typically I would pay to have a new registered agent reported but due to the time my yearly report was due. I reached out to them several times with no response as to why my information was not updated, even sharing my concern with the time delay. on the day after the yearly report was due I realized that my non profit had been listed as inactive due to failure to report registered agent. Now hear me out, I called this company and was treated like c*** they are rude and unwilling to take accountability trying to spin a narrative that I did not specifically hire them to have them report that they were the new agent. Here is where it gets unbelievable, The male manager admitted they had intention of dong my included yearly report payed service but then realized I was inactive. WTF first off the yearly report had a date line. I sent 4 emails prior to this where the question was never answered they then turned around and tried to charge me over 350$ to have them fix it and reinstate me. They must think I am stupid because this company was obligated to do the yearly report which they failed to do which in turn would have reported them as the registered agent. But they're trying to scam. Because I was not listed inactive until after the deadline. Which proves that they did not check my account until after the already missed deadline. They had an obligation to do a service prior to that due date. I hired them at the beginning of April. This is a clear and utter case of attempted fraud and false advertisement. If this is not resolved and I am not made active I will be filing a report with the state attorney and asking them the same question as to why the yearly report was not finished ontime

  Business response

  08/12/2024

  We're sorry that there seems to have been alot of confusion during your experience working with us. But in looking into this complaint, I found that you have already spoke with several of our customer care agents and their supervisors who have tried to clear up any misperceptions. Based on that we're not sure what more can be done to resolve your situation. 
  
  According to our records, your previous Registered Agent resigned the state admin dissolved your company. Your company was dissolved because of these actions of your previous Registered Agent, not because we did not file in time when you hired us. 
  
  To further clarify, we do not file the Annual Report for free, our fees also include the fees charged by the state, we're sorry if you were confused about that but we state that on our website when you sign up for this service. 
  
  If you would like we want to offer to reinstate your company for $236.25 which is the state-mandated fees but we would not charge you our normal $100 filing fee as a courtesy. Please contact us at ************** or ******************************** if you would like our assistance getting your business reinstated. 
  
  Thank you and we do appreciate your business and hope that we can continue to work with you.
  
  Best regards,
  Sunshine Corporate Filings

  Customer response

  08/12/2024

   
  Complaint: 21901797
  
  I am rejecting this response because you couldn't be more out of touch. First off not only did you just waste my time and the better Business bureau but you full out lied.

  Let me recap

  I was not resolved for my prior registered agent. I removed them.

  I was given a specific time frame of when to replace them.

  When I hired your joke of a service I was fully active.

  I would have thought you'd use your brain cells when responding to such a complaint. As per the two provided screen shots. I infact did buy the package that advertised free yearly report.

  More so your rude a** manager stated the reason it didn't get done is because when they went to complete it I was dissolved.

   

  Let me say it very clear so your narrow mind can comprehend

   

  You would not had to worry about the dissolving had the yearly report been completed on time

   

  SO not only did you violate my purchase items you also attempted very poorly to lie when I have all supporting documentation and proof . Not only will you compensate for the money lost due to this unethical bs you have just earned yourself a federal complaint in ref to the. How stupid you people gotta be. I'll be hiring an attorny good luck with your fake information that doesn't have any grounds based on my receipt and your displayed Info. Dumbasses
  
  Sincerely,
  
  **************************************

• Initial Complaint

  02/13/2023

  Complaint Type:

  Billing Issues

  Status:

  Resolved

  More info

  I purchased a $35 per year service for a Registered Agent. They charged me for a $238 for a service I did not buy (an annual report), and after my complaint they refunded it, and now have sent me an invoice for another service I did not buy (use of a phone number). I have asked via email on numerous occasions for them to leave me alone. The emails and charging for extra services has continued. No doubt they charge many people who aren't paying close attention to their credit card and get away with it. I want to keep my use of their business for a Registered Agent (because I don't want to bother with purchasing from another company and giving that info to the ****************, what a f****** hassle), but I want the company to send me no further emails or false charges for further services I did not order.

  Customer response

  02/27/2023

  They have resolved the issue, and all is now fine. They have apologized for their unauthorized charges and unauthorized invoicing for services not requested.

  
  

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