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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
06/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
Home is not finished it needs to be done as per what has been paid for. My yard has scrap still in it and my soffit on my home is still open and not completed !Business response
06/29/2023
***** I get this is tough but we didn't walk away from your project. When your stepfather passed, you lost funding to finish the project and ***** asked me to stop working . Couple of weeks later ***** called and asked if I would come back and finish the project.
I have no problem helping you to finish but you need some patience. We are very short handed and I have been Storing materials for you project to help keep the cost down.
***** texted me a couple of days ago asking the cost to tear down the addition. Your house will be worth a lot more if we finish it. I am still willing to take this on but it's going to take some time.
We can come this Saturday and clean the yard and any debris left behind and maybe we can talk then. Let me know.
Customer response
06/30/2023
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. PLEASE COME this Saturday I would really appreciate it I just want my home and yard to be back to something functional. If possible contact me or *****. We would also like a quote to complete the project.
Sincerely,
*****************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.