Business ProfileforEvara Health

I scheduled an appointment with a ********************************** at Evara Health as a new patient I arrived to the appointment on time and was informed that I had to fill out more paperwork and I shouldve came thirty minutes prior to the appointment time. I asked why wasnt I informed of the New Patient Policy when scheduling the appointment. I also stated if I had k***n of the policy I wouldve came at the designated time. The receptionist got up from her desk and walked away left me standing at her desk with no k***ledge of why she got up during our conversation when she came back ten minutes later she advised me the doctor is refusing to see me I asked why was the doctor refusing to see me and she provided me with no answer. I waited over two weeks to get this appointment Im new to the Pinellas county area and am disabled I have ongoing health conditions that I desperately need to be under a doctors care. The way I was treated was in humane and unfair especially since I wasnt informed of any policy for New Patients also Evara Health emailed me paperwork and I filled it out and sent it back two weeks prior to the scheduled appointment. I was not informed of the other forms I needed to fill out or given explanation on the refusal from the doctor *** my medical condition is left being untreated until I find a new doctor. Please assist me and advised me on how to file a complaint because I feel discriminated against by the receptionist and the doctor. I have medical Insurance so I did not have any out of pocket expense. I asked the receptionist ***************************** for the name of the doctor she provided me with a name of a doctor I was not scheduled with I had to find out the correct doctors name through ****** the other receptionist