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Find a Location

JaPaul Scape, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • JaPaul Scape, Inc.

      4604 49th St N # 1 Saint Petersburg, FL 33709-3842

    • JaPaul Scape, Inc.

      4945 48th Ter N Saint Petersburg, FL 33709-3847

    Business ProfileforJaPaul Scape, Inc.

    Landscape Design
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers landscape design, landscaping & restoration, and sod installation,

    Business Details

    This is a multi-location business.

    Find a Location

    JaPaul Scape, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • JaPaul Scape, Inc.

        4604 49th St N # 1 Saint Petersburg, FL 33709-3842

      • JaPaul Scape, Inc.

        4945 48th Ter N Saint Petersburg, FL 33709-3847

      Location of This Business
      4604 49th St N # 1, Saint Petersburg, FL 33709-3842
      BBB File Opened:
      12/13/2010
      Years in Business:
      15
      Business Started:
      8/10/2009
      Business Incorporated:
      2/15/2011
      Type of Entity:
      Corporation
      Contact Information

      Principal

      • Mr. James P. Payne, President/Owner

      Customer Contact

      • Mr. James P. Payne, President/Owner

      Industry Tip

      BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/16/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I contacted ********************* of Japaul Landscaping ********************************** for landscaping services in early May. I had contacted this business as the online ads claim that he is #1 in ************* for landscaping along with 5 star customer reviews included on his site. After delaying for several weeks, as he claimed he was extremely busy, Japaul came to my home on 05/25/2023 just after 10 am. He walked around my property and took photos with his phone. He invited himself into my home to take my information and show me previous projects on his computer. Once in my home he did not take any information from me and showed me only one computer graphic design - no actual photos- of a local property project that he claimed he had completed . He otherwise would not provide any information on what ideas he had for my property or what he would charge, said he needed to go think about. He demanded $600.00 Venmo payment, which he told me he required on the spot in order to take me on as a client. I did not have venmo but he refused to take any other form of payment. He also refused to initiate any services without the immediate $600.00 Venmo cash transfer. I expressed that I found the request odd but Japaul said that it was merely a deposit towards his services and that he only took on clients who complied with paying the deposit, as he was #1 in ************* and extremely busy. I therefore downloaded the Venmo app and sent him $600.00 while he stood in my living room and waited. Once the transaction was complete he immediately left promising that I would have a design and itemized quote for front and backyard landscaping for my property within 2 weeks. To date (8-14-2023) I have not received any services or heard from Japaul. After a month I called and emailed to follow up but did not receive a response. 2 weeks later emailed again requesting refund of my money. No reply. I subsequently called and emailed again for refund. To date no reply, no services and no refund.

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ka H.

      1 star

      01/03/2024

      The worse company to ever work and do business with. The owner of the company, ************, doesnt pay his workers for the time they put in, up charges customers high prices for minimum work and refuses to pay workers after waiting weeks almost a month for a paycheck

      Local BBB

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