Business ProfileforBest Movies
Additional business information
In April 2022, BBB contacted the business requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints. To date, BBB has not received a response.
The business website was created 2/2/2019.
In May 2023, BBB contacted the business regarding customer complaints alleging unauthorized charges. BBB requested the business substantiate that the claims meet the standards outlined in BBB's Code of Advertising (Section 18, Negative Option Plans, Continuity Plans and Automatic Shipments). The Code maintains that "Any advertisement for a product or service that includes an offer to sell or provide consumers with additional goods or services under a negative option feature must include a clear and conspicuous disclosure of all material terms of the negative option feature." Material terms that should be clear and conspicuous include the existence of the negative option feature, the cost of the additional goods or services, how consumers can cancel and avoid future shipments and charges, and how consumers can return items that they do not want. The Code continues that "advertisers must avoid making disclosures that are vague, unnecessarily long or which contain contradictory language."
To date, BBB has not heard back from the business.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 7901 4th St N STE 300, Saint Petersburg, FL 33702-4399
- BBB File Opened:
- 9/23/2020
- Alternate Business Name
- Mello Pro Inc
- Bestmov
- Bestmovhere
- Contact Information
Principal
- Mr. Dickie Howard, President/Director
Customer Contact
- Mr. Dickie Howard, President/Director
Customer Complaints
34 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/26/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
8 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Michael E
01/13/2023
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