Additional Information for Executive Van Lines LLC

The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. BBB is providing a summary of the government's allegations, which have not yet been proven.

On December 8, 2022, the Florida Attorney General's Office filed a lawsuit in the Seventeenth Judicial Circuit in and for Broward County, Florida, (Case #162628666) against Executive Van Line LLC and its owners, Charles Gordon Abrams and Logan Rice for allegedly violating the following:

(1). the Florida Deceptive and Unfair Trade Practices Act,

(2). the Interstate Transportation Code, and

(3). the Federal Motor Carrier Safety Administration regulations.

"Since at least 2019 and in violation of state and federal law, Defendants in this case have operated a number of moving brokerage companies, holding themselves out to consumers as movers when in fact they are mere brokers that do not conduct moves. Since at least April 2020, Defendants have operated as a common brokerage enterprise (the “Gold Standard Enterprise”), utilizing deceptive marketing and other unfair tactics to secure large up-front deposits from consumers with promises of, inter alia, nationwide moves, door-to-door service, professional moving services, and low costs."

Specifically, the lawsuit alleges the company of the following:

1. misrepresenting their operations to be that of a carrier and failing to identify the actual moving carrier who will be responsible for the consumers’ move prior to securing the consumer’s large up-front deposit;

2. movers who ultimately pick up consumers’ goods do not perform services that reflect the representation made in marketing materials and initial communications;

3. defendants represent that consumers’ deposits will cover 30% or more of the total moving estimates but consumers find out later, the deposit has no relationship to who will be performing the move or ultimate cost;

4. defendants hide unfair and deceptive tactics by using a myriad of companies when it operates a single call-center that has posed as numerous companies.

The Florida Attorney General seeks to halt the Defendants’ unlawful acts and practices and provide redress for the injuries to consumers that Defendants have caused.

For more information on this action, please visit the Florida Attorney General at 850-414-3300:

http://myfloridalegal.com/webfiles.nsf/WF/CPAL-CLWKKK/$file/Web+Link.pdf