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ComplaintsforSewaur
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Complaint Details
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Initial Complaint
08/31/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I ordered a pair of shoes from this company. It took over four months to come. I sized the shoes according to their online measurements. The shoes FINALLY came and were WAY too big. I have contacted them no less than 15 times asking for a refund and the only thing they keep saying is "we can offer you a 15% discount on your next pair" OR "we can't help you because you didn't contact us within 30 days of purchase...even though I told them I didn't get the shoes for over four months after purchase! The emails are cyclical and daily. I request a refund after sending them pictures and answering their questions, and the only responses involve purchasing MORE from them or "too bad".
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This business is not BBB Accredited
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.