At-a-glance
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Overview
Business Details
- Location of This Business
- Saint Petersburg, FL 33709
- BBB File Opened:
- 9/22/2021
- Years in Business:
- 4
- Business Started:
- 9/24/2019
- Business Incorporated:
- 9/24/2019
- Accredited Since:
- 9/30/2021
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- JR Pressure Wash Service LLC
- Business Management
- Mr. Jared Roehl, Owner/Manager
- Contact Information
Principal
- Mr. Jared Roehl, Owner/Manager
Customer Contact
- Mr. Jared Roehl, Owner/Manager
Customer Complaints
0 Customer Complaints
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14 Customer Reviews
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Most Recent Customer Review
S. R.
04/05/2024
JR Pressure Wash Service Response
04/06/2024
*****,
I apologize if there appeared to be any miscommunication perceived but we sent you a written quote with line items describing the work that was being done by email which youd approved. We also never discussed a community sidewalk at the time of the estimate nor did we have it on the written estimate. I verbally went over all line items during the estimate as well as a very in depth description of the work being done which I always do. That was 2 times verbally and also a written estimate. You approved both times and wrote me a check. After the work was done my manager walked the property with you which was the first point that the community sidewalk was mentioned. We had no problem adding that into the job but as it wasnt currently mentioned or on the quote we would need to add a new line item. When I called to speak with you about it, you automatically cussed at me saying are you f****** stupid?!* and when Id asked you not to you automatically told me to get the *bleep* off of your property. Also you cussed at the manager telling him to get the *bleep* off of your property and many other profane things about me before turning around and heading inside. In all honesty if youd spoken to me with the respect and decency I feel I deserve I most likely would have done it knowing that this was a misunderstanding and that maybe there was some miscommunication.
Customer Response
04/11/2024
JR Pressure Wash Service Response
04/13/2024
*****,
Im very confused as to how we did a bad job. We have happy customers all over the place who love the work we do. We used the same system on your place that we do everywhere. Also Im not sure what youre referring to when you say that I had my Wife or Mom comment on next door? I can assure you that didnt happen. Im sorry that you still feel you were duped even after seeing that the Community Sidewalk was never on the Quote to begin with. It was also never mentioned the 2 times I verbally went over the quote. I wouldve thought that after you realized that, that maybe this review would be taken down. We have learned 1 ****** from this. That on future Estimates we will write in all caps next to Driveway & Walkway Cleaning NOT COMMUNITY SIDEWALK so that theres no confusion when reading the quote. However, *** never had anyone speak to me or my workers like that before. The whole situation couldve been avoided had you spoken professionally. Im going to conclude this review from here on out. If you do want us to come and do the Community Sidewalk I will do for it FREE but only under the stipulation that when we come back and do it this review will be taken down before we show up and both ***** and I will be treated with respect when were there taken care of the Community Sidewalk.
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