Tropical Fish
Aquarium DepotSee Hours
| Monday | 10:00 AM - 5:00 PM |
|---|---|
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
About
Business Details
- Local BBB:
- BBB of West Florida
- BBB File Opened:
- 8/4/2010
- Business Started:
- 11/29/2004
- Date of New Ownership:
- 3/30/2011
- Business Incorporated:
- 11/29/2011
- Type of Entity:
- Corporation
- Alternate Names:
- Alive2GO, Inc.
- Business Management:
- Ms. Christina Duncan, President
Additional Contact Information
- Principal Contacts
- Ms. Christina Duncan, President
- Customer Contacts
- Ms. Christina Duncan, President
- Social Media
Additional Information
- Refund and Exchange Policy
- 14 Days Guaranteed Living or Credit we'll be giving!
Our 14 day guarantee begins at time of delivery.
We will credit your account with Reefs2go.com for any item which is DOA provided a picture of the item is provided within the 14 day window, requests submitted without the required picture can not be processed.
Upon receipt of your shipment, a packing slip is included in your box- please make sure to keep the packing slip - the item must be photographed on the packing slip so we can see the barcode, date and packing info. A duplicate packing slip is not available so please make sure to keep the one you receive with your order.
Acclimating marine life in any type of styrofoam container will void the 14 day guarantee
Also note--during cold weather, live item(s) will slow significantly in response to the cold. SLOW acclimation is a must for success. We provide you with the necessary items to complete the acclimation and recommend a minimum of 2 hours of acclimation for best results.
We reserve the right to require the DOA product to be shipped back to reefs2go for a full store credit of the cost of the animal(s) which are dead.
We do not cover the cost of shipment of the missing or DOA critters at a later date.
Any non live animal item (ie: pump, skimmer, etc) can be returned for full refund within 30 days of purchase.
More Resources
Featured Content
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.