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Better Business Bureau®
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          Additional Information

          Not BBB accredited

          Aquarium Depot

          View full profile
          Location of This Business
          6822 22nd Ave N # 236, Saint Petersburg, FL 33710-3918
          BBB File Opened:
          8/4/2010
          Years in Business:
          19
          Business Started:
          11/29/2004
          Date of New Ownership:
          3/30/2011
          Business Incorporated:
          11/29/2011
          Type of Entity:
          Corporation
          Alternate Business Name
          • Alive2GO, Inc.
          Hours of Operation

          Primary

          M:
          10:00 AM - 5:00 PM
          T:
          10:00 AM - 5:00 PM
          W:
          10:00 AM - 5:00 PM
          Th:
          10:00 AM - 5:00 PM
          F:
          10:00 AM - 5:00 PM
          Business Management
          • Ms. Christina Duncan, President
          Contact Information

          Principal

          • Ms. Christina Duncan, President

          Customer Contact

          • Ms. Christina Duncan, President
          Serving Area

          Internet company servicing the continential US and Alaska

          • AK
          • AL
          • AR
          • AZ
          • CA
          • CO
          • CT
          • DC
          • DE
          • FL
          • GA
          • IA
          • ID
          • IL
          • IN
          • KS
          • KY
          • LA
          • MA
          • MD
          • ME
          • MI
          • MN
          • MO
          • MS
          • MT
          • NC
          • ND
          • NE
          • NH
          • NJ
          • NM
          • NV
          • NY
          • OH
          • OK
          • OR
          • PA
          • RI
          • SC
          • SD
          • TN
          • TX
          • UT
          • VA
          • VT
          • WA
          • WI
          • WV
          • WY
          Service Type
          Refund and Exchange Policy
          • 14 Days Guaranteed Living or Credit we'll be giving!

            Our 14 day guarantee begins at time of delivery.

            We will credit your account with Reefs2go.com for any item which is DOA provided a picture of the item is provided within the 14 day window, requests submitted without the required picture can not be processed.

            Upon receipt of your shipment, a packing slip is included in your box- please make sure to keep the packing slip - the item must be photographed on the packing slip so we can see the barcode, date and packing info. A duplicate packing slip is not available so please make sure to keep the one you receive with your order.

            Acclimating marine life in any type of styrofoam container will void the 14 day guarantee

            Also note--during cold weather, live item(s) will slow significantly in response to the cold. SLOW acclimation is a must for success. We provide you with the necessary items to complete the acclimation and recommend a minimum of 2 hours of acclimation for best results.
            We reserve the right to require the DOA product to be shipped back to reefs2go for a full store credit of the cost of the animal(s) which are dead.

            We do not cover the cost of shipment of the missing or DOA critters at a later date.

            Any non live animal item (ie: pump, skimmer, etc) can be returned for full refund within 30 days of purchase.
          Social Media

          Contact Information

          6822 22nd Ave N # 236

          Saint Petersburg, FL 33710-3918

          Get Directions
          Visit Website

          Business hours

          10:00 AM - 5:00 PM
          Business Hours
          10:00 AM - 5:00 PM
          10:00 AM - 5:00 PM
          10:00 AM - 5:00 PM
          10:00 AM - 5:00 PM
          10:00 AM - 5:00 PM

          Accreditation

          This business is not BBB Accredited

          Years in Business: 19

          BBB Rating

          A+

          Customer Reviews are not used in the calculation of BBB Rating

          Reasons for BBB Rating

          BBB Business Profiles may not be reproduced for sales or promotional purposes.

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          When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

          BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

          As a matter of policy, BBB does not endorse any product, service or business.