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Find a Location

Un-plugged Rvs, LLC has 1 locations, listed below.

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    Business ProfileforUn-plugged Rvs, LLC

    Solar Energy Equipment

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    320 Northstar Ct, Sanford, FL 32771
    BBB File Opened:
    11/21/2022
    Years in Business:
    3
    Business Started:
    2/1/2021
    Business Incorporated:
    2/1/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • George C Agutter IV, Owner
    Contact Information

    Principal

    • George C Agutter IV, Owner

    Customer Contact

    • George C Agutter IV, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/19/2022

    Complaint Type:
    Product Issues
    Status:
    Resolved
    Transaction Dates: May 12, 2022 & May 27, 2022 Total Amount Paid: $22,860.20 Service to be Provided: Off-grid Solar and Battery installation (Parts) Nature of Dispute & Attempts to Resolve: Sep 26, 2022 - We notified Un-Plugged RVs (UPRV) of our issue. We provided 2 potential means of handing the situation, (1) We would swing buy & pick up all the parts which we had bought (and which per George, the owner, were all received), or (2) Since supply issues were still a problem for him & prices had continued to rise, we would sell our parts back to him for a full-refund & he could make a profit selling the new unused parts to others. Oct 11 - We were informed via writing from George, the owner, Un-Plugged RV would be buying our parts & issuing us a check for the full value. Oct 25 - We confirmed with UPRV owner, we could pick-up our check at his shop on October 29th, 2022. Oct 28 - Owner calls & informs us he doesn't have the parts or the check. Asks for 1 week delay. Nov 3 - Email from UPRV that despite the extra week no refund available, Nov 4 - Drove 2 hours to UPRV shop to discuss and resolve. No one present. No work going on. Sent email and demanded our refund by Nov 8. Nov 7 - Email from UPRV owner with image of a $23,000 payment made to UPRV States as soon as money clears, we will have a cashier's check. Nov 8 - UPRV owner sends email to us stating their bank says the funds will be released the next day. Nov 9 - UPRV owner sends email stating that the bank is taking 2 extra days. We agree to Nov 14 for refund receipt. Nov 14 - UPRV owner send email with tracking receipt information. Upon checking,**** system shows label made but no package drop off or pick up. Nov 15 - UPRV owner responds he's headed to**** Nov 17 -**** arrives w/ Cashier's check for less than 1/2 amount owed. Check NOT cashed. Email sent demanding full payment. UPRV owner asks to wire rest of money. Wiring instructions provided in writing. No funds received. Nov 18 - No funds received
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central Florida

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