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Find a Location

Discount Water Supply Inc has 1 locations, listed below.

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    Business ProfileforDiscount Water Supply Inc

    Water Purification Equipment

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company is in the business of water purification equipment sales and service and they also specialize in custom designed systems & retail sales of parts and supplies.

    Business Details

    Location of This Business
    1245 W Airport Blvd, Sanford, FL 32773-4996
    BBB File Opened:
    11/26/2003
    Years in Business:
    22
    Business Started:
    3/1/2002
    Business Incorporated:
    5/8/2003
    Licensing Information:
    • Sanford #0421714 B5645 B5067
    Type of Entity:
    Corporation
    Alternate Business Name
    • William Schrader Water Treatment
    Business Management
    • William M. Schrader, President
    Contact Information

    Principal

    • William M. Schrader, President

    Customer Contact

    • William M. Schrader, President
    • Bradley Schrader, Vice President
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/22/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    I have Purchased a water filtration system from Discount Water supply on October of 2021 . Before the purchase of the system , Mr. S*******, WILLIAM M owner of company asked me to bring a sample from my well water to test it in order for him to determine which system will work best for that well. After testing the water he recommended a system for me to buy and with it i wil have a drinkable water in my house so i went with his recommendation and i purchased the full system from him for about $4500 . After the system was installed by discount water supply's technicians the next day i started smelling sulfur in my water so i called the company i spoke to the owner Mr. Bill and informed him of the situation , he told me that is very normal because you haven't used the water long enough in order for the system to work properly . I said maybe he is right because we haven't moved fully to the house so i waited until we moved to the house and started using the water regulary. 2 weeks passed and we still have the same smell , so i called Mr. William again and informed him of the situation , he said he will send a technician to take a look the following week the technicain came to my house and immediately said that there is nothing with the system but it's the pipes that have bacteria growing in them and most likely you have to change your entire house plumbing and he left.I called a plumber to check my Plumbing and found out that there was absolutely nothing wrong with my pipes So i called Mr. William and told him what the plumber has said and i don't know what to do because the water smells so bad and i have little kids and that might be harmfull for us he told that i have nothing to worry about and he will get the bottom of it and he will get it fix.Last week MR. William email me a long water report of my well and determined that the issue is my well and not the system so i told him why didn't you tell me that the first time you tested the water havn't heard from him
    Read More

    Customer Reviews

    0 Customer Reviews

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