Customer ReviewsforDaystar Marketing & Consulting, Inc

The service department dose not do what they said. They where going to send a person out to replace a part for the water softer and every time I call he us coming. It has been a month he has not come yet. To solve the problem I would like for them come take out the system and give me back my money.

******************************** is one of several brands of water treatment equipment produced by ***********************. We wholesale our systems throughout the US, Canada, and Puerto Rico for sale by water treatment professionals only. We do not sell or service equipment directly. Please contact the dealer you purchased the equipment from for resolution. If you do not know the dealer, please call our office 352-694-0270 for assistance.

I have been totally robbed from this company. The demo showed to me at my home is totally different from the actual product. It does not filter or clean the water in my home. It's been this way since day one of purchase in 2019 to now. I have been trying to contact this company in regards to this malfunctioning device. Upon contacting them, I have noticed that this company has multiple names and phone numbers. I have just tried to have this matter resolved by requesting through Carlos-Receiving Agent for Jamie McGriff- Account Servicing Manager, to give me a call before the end of business today 10/26/2021@ 5:30PM Which I was told by Carlos that Want happen. He also stated that my resolution that I am requesting is not an option. So therefore, I requested for contact information for Mr. Scott *******- Vice President or Mr. Richard ******- CEO. So that I could email them in regards to the possible solution for this very serious issue. I am a disabled Veteran and just want to be made whole from the bad situation that me and my family have been enduring for the past 2 1/2 years. The only reason why it has taken this long is due to covid, misrepresentation of defaulted equipment, and information not provided to me in order to contact the proper individuals. I am rating this a one star due me not be able to put anything less.

Mr. *****, this seems to be a complaint with the finance company not us. As I stated on the 26th (the day of this review) when we spoke on the phone, none of the names you've listed work for Daystar Marketing & Consulting. As promised then, I have had your system serviced and operational. I also reached a resolution with you just this morning on the 29th.

Hi Sir, my original complaint was with both Daystar Marketing & Consulting and ************. I must say that you are a man that stands by your word and not just talk or over look a customers complaints. I am truly satisfied with my system and the water is soft and very enjoyable. My wife is truly enjoying the soft water, because the tub is her zen (relaxation). All I have been hearing from her is that she is satisfied with the outcome. As people say happy wife, happy life. I also would like to say to anyone else if their is a issue with your system that was purchased from Daystar Marketing & Consulting, speak to Mr. *******, he is truly a professional business man and stands by what he tells a customer. Also, if you live in central Florida a water softener is needed due to the hard water. Thank you again for the quick response to my system.