60 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Randy P
5 stars02/27/2024
I have been with Air Now for several years now. They serviced my home unit just today (2/27/2024 )and I must say they are providing excellent service to the unit I have currently which, by the way, they installed about 4 years ago. Today Dierk was the technician and ****** was the customer ********************** representative and they both were outstanding with all their personal interactions with me.************ in **************Air Now Response
03/02/2024
Thank you so much for your continued trust in AirNow and for sharing your positive experience with us, *****! We're thrilled to hear that you've been satisfied with our services over the years and that both Dierk and ****** provided you with outstanding service during your recent appointment. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you. If there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your loyalty and look forward to continuing to meet your HVAC needs in the future. Warm regards, *** ****** at AirNow.Review from T H F
5 stars02/06/2024
Dierk was at my home on Feb 5, ****.. He did a fine job and is professional and polite.. I recommend him highly.. T *******, *******, **..Air Now Response
03/02/2024
We truly appreciate your kind words and recommendation! Thank you for taking the time to recognize *****'s professionalism and the quality of his work. Providing exceptional service is always our goal, and we're delighted to hear that ***** met your expectations during his visit to your home. If you ever need assistance in the future or have any questions, please feel free to reach out. Your satisfaction means the world to us. Warm regards, *** ****** at AirNow.Review from brendan f
5 stars01/18/2024
professional, pleasant and helpful, offering to install the filter for meAir Now Response
03/02/2024
Thank you for sharing your experience with us! We're thrilled to hear that ************** provided you with professional and helpful service, and we're glad that you found the experience pleasant. Going the extra mile, like offering to install the filter for you, is part of our commitment to excellent customer **********************. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future. Best regards, *** ****** at AirNow.Review from Ana C
5 stars01/14/2024
****** was the tech in Sarasota. He was prompt, courteous and very professional. He went on and beyond in identifying the issue. I appreciate his time and the effort he put into helping us.Air Now Response
03/02/2024
Thank you so much for your kind words about ****** and for taking the time to share your experience with us! We're thrilled to hear that ****** provided you with prompt, courteous, and professional service during his visit to your home in Sarasota. Going above and beyond to identify and resolve issues is what we strive for with every customer, and we're glad that ****** was able to meet your expectations. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We truly appreciate your business and look forward to serving you again. Best regards, *** ****** at AirNow.Review from Mark R
5 stars01/10/2024
Excellent service Received the first of two service calls on a new hvac system installed by Airnow. The technicians were professional in appearance and provided excellent communication about what to expect from the visit and answered all of my questions regarding the installation.Air Now Response
03/02/2024
We're thrilled to hear that you had such a positive experience with our team during your recent service call! Providing excellent service and clear communication is always our priority, especially when it comes to maintaining and servicing your HVAC system. We're glad our technicians were able to address your questions and provide you with the information you needed about the installation. If there's anything else we can assist you with or if you have any further questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future. Warm regards, *** ****** at AirNow.Review from George S
5 stars12/28/2023
*****, ***** and **** arrived on time and set about the task of removing and replacing my "antique" gas furnace and condensing unit and replacing it with a more efficient heat pump. I do not recall them breaking for lunch, but they may have grabbed a snack. Nevertheless, they completed the job in less than six hours, which seemed to me to be a relatively quick install. Start-up was uneventful with everything working out-of-the-box. Two days now and everything still functioning properly. Kudos to AirNow.Air Now Response
03/02/2024
Thank you so much for your glowing review! We're thrilled to hear that *****, *****, and **** provided you with prompt and efficient service during the installation of your new heat pump. Our team takes pride in their workmanship and efficiency, and it's wonderful to know that everything is functioning properly two days later. Your satisfaction is our top priority, and we appreciate you choosing AirNow for your HVAC needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for your kind words and your business. Best regards, **** ****** at AirNow.Review from Thomas S
5 stars12/06/2023
Air Now has serviced our hv/ac equipment for ten years. They are always very professional and have come quickly when there was a failure. They are reasonably priced. They explain whats going on with the equipment and always recommend what we should do.Air Now Response
03/02/2024
Thank you for your loyalty and for entrusting AirNow with your HVAC needs for the past ten years! We're delighted to hear that you've consistently had positive experiences with our team. Providing prompt and professional service, along with transparent communication, is at the core of what we do. We're glad that we've been able to assist you quickly in times of equipment failure and that our recommendations have been helpful. Your satisfaction means everything to us, and we appreciate your kind words and continued support. Please don't hesitate to reach out if you ever need assistance in the future. Warm regards, *** ****** at AirNow.Review from anne S
5 stars12/05/2023
from ***** in sales to ****** in service team has done everything to get our new system working to perfection. would recommend highly.Air Now Response
03/02/2024
We are thrilled to hear that our team, from sales to service, worked together to ensure your new system is working perfectly! Providing seamless service and ensuring customer satisfaction is always our top priority. Thank you for recommending us highly, and please know that we're here to assist you with any future HVAC needs. Your satisfaction means everything to us. Warm regards, *** ****** at AirNow.Review from Joey S
5 stars11/19/2023
***** provided a great explanation on our at home maintenance plan between services and reassured ** on the great condition of our complete system.Review from SHERYL P
5 stars10/26/2023
Very polite & understanding. Listened to our concerns and checked them out. Instructions were easy to understand and he explained the reasons for them
Customer Review Rating
Average of 60 Customer Reviews
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