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Find a Location

Freedom Auction Company has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFreedom Auction Company

    Auctioneer
    Multi Location Business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Freedom Auction Company has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Sarasota, FL 34234
      BBB File Opened:
      1/13/2012
      Years in Business:
      20
      Business Started:
      3/26/2004
      Business Incorporated:
      3/26/2004
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of AB2912 for this business, issued by Board of Auctioneers

      These agencies may include:

      Board of Auctioneers

      2601 Blairstone Rd

      Tallahassee FL 32399

      (850) 487-1395

      http://www.myfloridalicense.com/dbpr/pro/auct/

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • RCB Properties LLC
      Contact Information

      Principal

      • Mr. Brian P. Hollifield, Managing Member

      Customer Contact

      • Mr. Brian P. Hollifield, Managing Member

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/05/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      The business operates in the Invaluable computer app. The merchant advertised for sale on May 22, 2022, using Invaluable platform, Lot 167 as 14kt gold mens ring. (Copy if Invaluable ad attached) I received the and accepted it face value from the ad. As the result of needing appraisals of all jewelry (& other objects of value) for a new will, my attorney asked to get appraisals for all. When time for this 14kt gold ring, lot 167) time came, a member if my highly reputable jewelry store staff told me this ring only tested 10kt. I contacted the sell as requested either a full refund, or a reduction in sales price. He refused the ad clearly stated no return on jewelry items.I said fraud and/or false advertising ***** the statement he posted on the Invaluable platform. He disagreed, even though I provided him a copy of my jewelers determination. ******* told me not to spend his $50 appraisal fee for lot 167, as it was only 10kt gold. I have copy of that determination. When I asked merchant he replied the appraiser looked and only made oral comment on this particular lot 167 I have copies of all todays emails between me and merchant.
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kathy B

      2 stars

      11/01/2022

      We purchased 4 items thru an online auction with Freedom Auction. When we were invoiced the amount was $50 over the total of our 4 bids and also what was stated on their site. The owner said the inflated invoice was correct and I was a rookie. Also our $50 issue was a low priority with him since he was so busy with the auction. The online process overall was good just confirm what Freedom Auction invoices you is the amount of your bid.

      Freedom Auction Company Response

      11/01/2022

      We stand behind these comments.  This customer is a rookie and has no idea what she is doing or how an online only auction works in spite of the repeated explanation.  This customer does not understand, nor is she willing to listen.

      Here's the deal...customer was outbid on two items in the auction and her maximum bid was pushed to protect her position. 

      She does not understand this concept. 

      This proves some people will not allow themselves to listen to reason.

      Customer was provided an auction transcript with time stamps backing up our explanation.  We invited the customer to our office for additional lengthy discussion  and have as much time as she is willing to discuss this but instead, she runs to the BBB thinking we care what she thinks. 

      ***** ***** is unreasonable and is on our "no-bid" blacklist.  We are giving ***** ***** a 1 star review.  Her interface with our business is pathetic and we won't be bullied by her.

      *****, if you want a refund of your $50, call us.  Willing to ship pennies cross country.

      How can this particular auction have thousands of participants and hundreds of winners and she is the only one with the problem?  Sounds like she might be the one out of line here.

      We hope the BBB posts this review and our response so that all businesses avoid this woman and her irrational behavior.  The BBB review process is a two-way street.

      Customer Response

      11/08/2022

      My only purpose in submitting a review to the Better Business Bureau (a valuable resource for consumers) was to Warn Future Clients of Brian H.. His response to me is exactly what you will get if you present Mr. H. with a legitimate concern. I enjoyed the auction process, paid $866 for 4 items and had what I sincerely thought was a $50 discrepancy when I received my invoice. I doubt name-calling and angry comments is how a wise and reputable business owner would have responded.

      Local BBB

      BBB of West Florida

      BBB Reports On

      BBB reports on known marketplace practices.

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