Business ProfileforSam's Auto Repair

Took car ******* Elantra 2014 into shop on Wednesday 12/20/23 at 11:30 am, my car was misfiring engine that morning, I called triple A and after they came in Triple A advised I take it there to **** auto repair, its Friday 12/22/23 and they still not have a diagnostic. The shop not once called me to say that car was being checked and they ordered an oil stick without my consent, they never called me to ask if I was ok with that being billed to me especially that it costs $48.00 when I could've bought one myself for $15 dollars at Amazon. I called once every day from Wed 12/20, Thurs 12/21, and today 12/22 to ask about the diagnostic process because as I waited, and the day was being over by 5pm the shop wouldn't call me. The person on phone was not happy that i would call, since they wouldn't do it, I only called once each day just to get an update since they wouldn't do that themselves. I'm being asked to pay for a $206.00 diagnostic which is still not done (not finished) after 3 days, and an oil stick that's super expensive which I did not authorize purchase of. So, at this point, I still don't know what's wrong with my car and after realizing that their mechanics there haven't done (finished) or figured out what my car has and their astronomical charges, I decided to get my car out of there, before they try to take more advantage of me. I'm a single parent, and a woman, poor, no money, and they didn't treat me very nice. A very bad experience and I feel robbed.