Business ProfileforSun and Storm Systems LLC

We contracted with Sun and ***** Systems, LLC to install 5 Progressive Hurricane screens on our lanai on November 1, 2022. The owner, *****, came to our house and took measurements and gave us an estimate which was $25,000 (plus tax). We accepted the bid and promptly gave him 50% down as required ($12,500). He told us it would take 16 weeks. I patiently waited and never heard back. I called and spoke to a person called ******. He said our screens were in and then scheduled for them to be installed on Feb. 22, 2023. The team arrived on time and I think there were 3-4 men. As they were installing the screens, they noticed one of the screens (the very small one) was measured wrong and did not fit and had to be refabricated. The main guy said it could take up to a month. We said okay, but then he asked for the remaining balance of $12,500 plus tax to be paid. The contract we signed said balance in full upon completion of the job. We said no, but wanted to show good faith and gave an additional $5900 and we would owe on completion $7000. The man became very upset because he could not collect the balance and ***** would be furious. In addition, we had the remote that worked the 4 installed screens and he wanted it back so we could not work the 4 installed screens. We said no and wanted the use of the 4 screens since we paid the lion share of the bill. We got a phone call from ****** asking for the money and then the owner showed up, very hostile and tried to force his way in to my house. I told him to meet me around back. He proceeded to make racist remarks about his worker who was "stupid" and this work was not "curing cancer" and that they did not understand the business and that we should only talk to him. He wanted the money and remote back. We said when the corrected 5th screen was installed. He delayed returning until today, 3/15 and then instructed his men to walk off the job. He threatened my husband with physical force and called my husband racist. I ran out of room...