Business ProfileforBubbly Belle
Additional business information
In May 2019, BBB contacted the business requesting information as to why the business believes the customers are filing the complaints, and what actions the business has taken to help eliminate the causes of complaints.
The business responded with the following:
The main cause of complaints are packages that are lost during transit and customers not wanting their subscription order.
We have improved the process in which customers can get a replacement if their orders are lost in transit. Instead of having a lengthy verification process to confirm orders are lost we are providing refunds and replacements immediately after inquiry.
For subscription orders we have improved the clarity of the opt-in page. We refund customers if they have received any order they don't want, and we remove any customer from the subscription if they ask.
There are some complaints regarding things out of our control like the PS4 issue and website publishers using our name that should be removed since they don't pertain to Bubbly Belle.
The business website, bubblybelle.com, was created on 2/06/2017 was last updated on 1/07/2020 and has an anonymous ownership.
Visa,MasterCard,American Express,Discover,Pay Pal
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 6000 Deacon Pl, Sarasota, FL 34238-2719
- BBB File Opened:
- 11/20/2017
- Years in Business:
- 7
- Business Started:
- 6/28/2017
- Business Incorporated:
- 12/7/2018
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Business Name
- Bubbly Brands LLC
- Hours of Operation
Primary
- M:
- 8:00 AM - 10:00 PM
- T:
- 8:00 AM - 10:00 PM
- W:
- 8:00 AM - 10:00 PM
- Th:
- 8:00 AM - 10:00 PM
- F:
- 8:00 AM - 10:00 PM
- Sa:
- 9:00 AM - 5:00 PM
- Su:
- 9:00 AM - 5:00 PM
- Business Management
- Mr. David Pascht, Manager
- Contact Information
Principal
- Mr. David Pascht, Manager
Customer Contact
- Mr. Jim F Brinkley
- Ms. Karen Parker, Founder
- Mr. Jay Parker
- Mr. Nicholas Urbani, Manager
- Mr. David Pascht, Manager
- Mr. Lyndon, Customer Service Representative
- Additional Contact Information
Phone Numbers
- (888) 855-7130Other Phone
- (888) 855-7130
Customer Complaints
18 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/27/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
Customer Reviews
18 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Brandi W
05/29/2023
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