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Find a Location

Promise Construction Group, LLC has 1 locations, listed below.

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    Business ProfileforPromise Construction Group, LLC

    Construction Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    PCG focuses on residential and commercial remodels as well as additions, new construction, and home care for those who split their time between homes.

    Products & Services

    Residential Remodels, New Construction, Home Care

    Business Details

    Location of This Business
    2267 Industrial Blvd, Sarasota, FL 34234-3119
    BBB File Opened:
    11/10/2014
    Years in Business:
    11
    Business Started:
    1/1/2013
    Business Incorporated:
    1/1/2013
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of -CBC1261051 for this business, issued by Sarasota County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Sarasota County Construction License Board

    1001 Sarasota Center Blvd

    Sarasota FL 34240

    (941) 861-5214

    https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

    BBB records show a license number of CBC1261051 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of CBC1261051 for this business, issued by Manatee County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Manatee County Construction License Board

    (941) 749-3047

    http://www.mymanatee.org/home/government/departments/building-and-development-services/building-permitting/contractor-licensing/contact-information.html

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. John King, Managing Member
    Contact Information

    Principal

    • Mr. John King, Managing Member

    Customer Contact

    • Mr. John King, Managing Member
    • Ms. Courtney Burks, Office Manager

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/04/2022

    Complaint Type:
    Order Issues
    Status:
    Answered
    From the fall of 2021, I entered an agreement with ********* and ***************** of Promise Construction Group, (PCG).They attempted to remove flooring on two separate dates without giving me any notification personally. I only found out about the expected floor removal from the homeowner's association one day before the floors were to be removed and no plan in place for what would follow.I specifically, shared at that time, with both ********* and ***************** that I would need to be notified a bit more in advance as to what their plans were. Specifically, when would the actual demolition - renovation start once the floors were removed. I stated that I was aware that dates could change invariably, based on labor shortages, supply chain issues, but that I just needed to get a sense of how they were planning to proceed. Particularly as once the floors were removed, which are in pristine condition, that the unit would not be livable thereafter.Again, they set up floor removal with less than 48 hours notification and no plan in place for how or what would follow. We agreed to meet and discuss details before a third misstep.I met with ********* and **** now 4 months later, March 2022 at PCG's office, we agreed that they would remove the floors on June 20th, and I paid about 24% of the total $300,000 renovation, mostly to cover bathroom and kitchen cabinetry orders, *************************** terminated the contract on June 19th, in a text message, ***************** a day later stated she overreacted and would handle everything going forward He seemed sincere. He then stopped all communication, thereafter, never pulled a building permit, never did a day of work, not a single refund of the $79K, and never ordered any cabinetry, much of which the initial invoice was to cover.********* and ***************** remain unwilling to be accountable for their actions, as it related to inaccurate bookkeeping, accounting, no work done, no building permit, most concerning where is the $79,0000
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of West Florida

    BBB Reports On

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