Business ProfileforAccess USA Shipping, LLC

They have ZERO customer service and treat long-time clients like thrash I have been a client of myus.com since 2008. Getting some customer service with them is difficult as it is impossible to get them on the telephone. They have an outsourced service out of ****, probably *****, and they are trained to copy/paste prepared answers to practically any scenario.Recently I sent some vaping products to my suite... my mistake, I did not know that you cannot export vaping products, it is a regulation in the ***. Fair enough, my bad. The value of all my items is a little over 150$. MyUs informed me that I would need to get a shipping label from the seller to get my items shipped back to the seller. The sellers of these items do not do this service. I spent well over 2 hours trying to sort out the situation. Spoke to several different representatives of Myus. On WhatsApp, one representative gave me the logical solution: ship domestically since you cannot get prepaid shipping labels from the sellers. Fine, I paid and proceeded to process the shipping. The next day, myus REVERSED the solution, and now they are blackmailing me into abandoning my items which I refuse to do. This business practice is dishonest and disgusting. Do not do business with these people. Its impossible to get them on the telephone anymore, you could 5-10 years ago. They are pretty much thug scammers with ZERO appreciation for their clients.