Business ProfileforEVO Gymnastics

Nov 15th received an email from Evo stating that the program that my daughter is supposed to be on level six was no longer moving forward and that they were moving the students to different levels and excel program. My daughter was supposed to be on level six testing out a four and five per the instructions I received from her coaches in this email on November 15. I was told that if we had any questions to set up a meeting with ******, the meeting was set up with ****** and I asked my pacific questions if she was going to still test out a four or five and if my daughter was not able to do the diamond level if she was going to be put on platinum what skills that she did not have to be able to be put on diamond I was told that I would get this information and follow up on it. Census email on November 15. I have emailed numerous times call the facility text the coaches and reached out personally going in person doing over a 45 minute drive. I am continuously getting the runaround as there is never a management in charge who can give him my answers. I am now going almost 4 weeks since *** asked for my assessment fee, and *** Competition money to be refunded What I have pacifically asked for a management number to be given to me so I can contact management directly I am told that there is no number to give and that they will call me. I continuously call Evo an hour on Monday every hour on the dot and nobody answered the phone Tuesday. I left a message did not get a phone call back from ******** until Tuesday afternoon. I am still waiting on a response back from ******** about my fees to get refunded since Evo has not filled their agreement that I was told going into prior to this competition as if I wouldve known that these changes wouldve taken place. I would not have elected to move forward with the gym at an earlier time Im asking for my *** fee I am asking for my assessment fee to be refunded so I can stop now move forward and cut ties with this facility.