ComplaintsforSarasota Outdoor Kitchen, LLC
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Complaint Details
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Initial Complaint
05/05/2022
- Complaint Type:
- Billing Issues
- Status:
- Unresolved
ON OCTOBER 30TH 2021 WE HAD HIRED THIS COMPANY ESTIMATE TOTAL 13460.00 TO BUILD OUTDOOR KITCHEN IN LANAI . COMPANY OWNER NAME ALBERT T******* HAS COLLECTED CHECK FROM US 6730.00 AND 5384.00 SO FAR AS DEPOSITS AND SOME CABINET INSTTALED 3MONTS AGO . I BEEN TRYING TO GET UPDATES FROM HIM AND CALLING EVERY DAY THREE TIMES BUT NO CALL BACK FROM HIM REGARDLESS . ME AND MY WIFE ARE WORRIED AND I THNK WE HAVE SELECTED SCAME COMPANY . MOST OF TIME WHEN I CALL I LEFT THE MESSAGE AND THIS GUY NEVER CALL BACK NO UPDATES WHAT SO EVER .WE WISH WE HAD FIND BETTER REPUTED COMPANY HIERED COULD A BEEN BETTER RESULT . OCTO. 2021 TO MAY-2022 WE STILL WAITING TO SEE OUR OUTDOOR KITCHEN NEED TO GET COMPLETED . HOW PEOPLE RUNING IRRESPOSIBLE BUSINESS LIKE THIS HAS NO CONTROL FROM STATE OF FLORIDA THE COMPANY HAS NOT SATISHFIYING COMPLETED THEIR WORK SO ARE WE CAN FILE CIVIL COMPLAINT AND GET REFUND OUR MONEY PLESE KEEP ME UPDATE WHAT I CAN DO IN ORDER TO GET OUT THIS ISSU THANK YOUBusiness response
08/19/2022
Business Response /* (1000, 13, 2022/06/22) */ This response was provided verbally to BBB: We finished the work for our customer. Consumer Response /* (3000, 15, 2022/06/24) */ (The consumer indicated he/she DID NOT accept the response from the business.) The company is saying that they have completed the job but they are laying . They have half way cabinet done in march this year since they have didn't so any thing, I have took some pictures today i am submit it for you to look so you can See and decide what you think i have call him yesterday and his voicemail said he is on vacation till28th Can you asked company if they have completed the job then provide the job pictures and job completed letter with my signature in pictures you will se and tell me if any angle it looks completed The company owner is big layer and I don't trust any more Thank you please let me know if you need me
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.