ComplaintsforERA Ageless Florida Inc
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Complaint Details
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Initial Complaint
10/03/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
(I DO NOT WANT TO GIVE THIS SHOP EVEN 1 STAR BUT ****** WILL NOT ALLOW YOU TO POST REVIEW UNLESS YOU SELECT A STAR!!!!)DO NOT GO INTO THIS SHOP! I have read reviews from multiple sources that say the same thing...walking by the shop when a young woman lured me inside with samples of soap that she nicely tucked into a tissue. Her name was ****. Wow! She is quite the salesperson. Used La Royale eye serum on me as I am a middle-aged woman who she knew would love this product! She pressured me SOOOOOOOOOOOO much! My finance walked in & told me to run the other way, but from the positive results of the product (which she said you only had to use 1 time per week)...she sold me. Of course I get back home to Georgia and the c*** has never worked again. Used it morning and night and I actually think my under eye circles have gotten worse. Many people say the same things. La Royale seems to be a real product that is VERY expensive....way more than what I paid in this shop. I still paid A LOT of money for something they've put in the bottle that is NOT La Royale. How are these people still in business? High pressure liars! Of course I've tried to call to no avail. **** had given me "her" card & said it was her cell number & that I should call at anytime. WRONG! Call goes to voicemail. So disappointed that such a lovely city like ************ would allow snake oil salesmen to operate in the historic downtown. Posting negative reviews wherever I can!!! Oh...& I want a refund!!!!Business response
10/04/2022
Hi ******,
we apologize for any inconvenience this experience may have caused you. However you reached the wrong business. this store is not ours, its not managed by us and we are not affiliated or connected to them in any way, and not involved in their daily operations.
we strongly suggest you actually go into the store and demand a refund since the contact info they provided are not correct.
we hope this issue will be resolved for you
Initial Complaint
04/12/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Date of Purchase: 4/08/2021 On my trip to Florida I purchased some Wrinkle Relief Firming Eye Gel for $213.00. The business said that what I was purchasing would last 2 years if using a small drop of the product weekly. I followed that exactly. After less than 3 months of use, 12 drops, the product would no longer dispense from the pump as there was no product left. They would not refund my money. They sent a new pump. Within 3 months again, the new pump stopped dispensing the product as if there was nothing in it again. I've reached out for help and have gotten nowhere with them. I'd like a refund based on fraudulent claims on the products useable amount and the amount of time it would last. Id also like a notation for them on your site so that other consumers know not to buy from them. Dishonest in their dealings just to sell a product. Sad.
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Contact Information
Customer Complaints Summary
3 total complaints in the last 3 years.
1 complaints closed in the last 12 months.