ComplaintsforJust Water Systems Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
09/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
On 6/7/2021 my wife and I were told we would get a water system from Just Water *********** for $4,000 and we would finance it through Aqua Finance. We were told they would come and install it as well as come and do maintenance every month and show us how to do it. No one ever came, the installation was made horribly and a pipe burst and damaged the side of my house. When this happened we called and found out the company was no longer in business so we called the finance company to find out we have only been paying the interest and have a huge bill which is impacting our credit. We had to hire a plumber and masonry to fix the side of the house that had water damage. The finance company isn't doing anything due to it not being their "issue" and my wife and I cannot pay the almost $8,000 debt/bill we have with them especially after false advertisement and breach of contract because nothing was done that was promised. Please help us.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.