ComplaintsforSRQ Woodworks Company
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Complaint Details
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Initial Complaint
01/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On August 2, 2023 ****** from *** woodworks came to take a very expensive bookcase apart because I was moving and it was too large to remove. I paid him $1100 venmo for the service and he was supposed to fix it and return. He has yet to return the expensive piece of furniture to me. He doesn't answer any texts or phone calls. I went to the location & speak with ******** told me he would get it done. I have not heard back from him in months. He has now had the item for over 5 months. I want this item returned.Initial Complaint
04/13/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
We gave the owner , ****** $11,000.00 deposit for closets after 4 months we asked him to give us a start date on the project and asked him if he was able to begin the project . He agreed that we should find another closet maker and he would refund the deposit. The communication stopped , almost impossible to make contact with him. After waiting for the refund for 2 months we contacted an attorney to *** him personally and his company .Initial Complaint
10/03/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Terrible workmanship...GLUE Stained CABINET DOORS WRONG ELECTRONICS IMPROPERLY INSTALLED NEVER RETURNED PHONE CALLS AND REPAIRED THEIR SUB-STANDARD WORK Absolutely the worst vendor we have ever worked with
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Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.