Business ProfileforZephyr Homes

On the evening of August 28, 2022, the house that was built by Zephyr Homes located at ********************************************************************** suffered substantial damage due to a water leak caused by faulty workmanship in the installation of unglued (dry fit) pipe fittings inside a wall servicing the master bathroom shower. The demolition required to address the two (2) unglued pipe fittings revealed a second issue with the master bathroom shower, namely leaking shower base/pan that has also required demolition and ongoing reconstruction.I have telephoned the ******* office several times in an attempt to explain the circumstances I have experienced, made several visits to the same office to personally explain to office staff the damages incurred, made attempts to get information on materials used in the construction of the house; rarely was any useful information learned. At least twice I requested to schedule a meeting with Zephyr Homes Principal *************************** to discuss the circumstances I have endured, and to date have received zero response. After filing a complaint in late March 2023 on the Zephyr Homes website, Zephyr Homes "Construction Supervisor" ****** (no last name) visited the house on March 27, 2023 for an hour, taking a number of photographs, writing notes and assuring me that the report he would be filing when he returned to the office would be read by *************************** and that I would be receiving communication from **************** himself to "make things right"; to date of this complaint I have received zero communication from **************** or Zephyr Homes. Also, I mailed a certified, return receipt letter on March 24, 2023 (receipt received) stating this same complaint to the ******* office of Zephyr Homes and have received zero response to date.Sincerely, *******************