ComplaintsforTampa Concrete Curbing & Pavers LLC
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hello , I put a contract with a vendor ( company name : Tampa Concrete Curbing & Pavers LLC ; Owner *******************) on (04/23) for three things to get done 1. Pressure wash , sand and seal pavers 2. Second treatment of curbing 3. Veneer Wall Vendor agreed to get the work done for $1000 and he asked for $500 as deposit . I paid the deposit through zelle on the same day After he received the payment , He said , he will come and get the work done on April 30th .But he didn't come up on the day and i got a message saying that **** is busy with another project . On May 1st , i got a message saying he will come on May 13th.I said its too late . But he can't make it before that .He sent a message on May 9th saying " i gave you best discount and i need rest of the payment . Trust me i will do the best and i come tomorrow " .I transferred the rest of $$ amount ie $500 On May 9th .On May 10th ,he didn't come . On May 11 th , he came in the evening to opposite house for work and i asked when are you gonna get done. He said, he will do pressure wash and he did the pressure wash around 6 pm .He promised he will get done rest of the 90% of the work tomorrow .I tried multiple time through email or message .Until , May 17th , there is no reply for my message or call , I sent a message again in the evening of May 17th asking for when he will be coming and getting the work done .He sent bunch of threatening and bigoted tone of messages with all foul words saying he cant come .I didn't even reply to his foul messages .He really cheated me and he is threatening now . Its not just happened to me . It happened to my neighbor house as well.Initial Complaint
08/06/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Date of transaction - 6/5/2022 Date of Install - 6/15/2022 Amount Paid - $1,248.00 Enclosed is the contract and areas to be done. The yellow sections are the unfinished job. Very Sloppy, left concrete in grass surround area done including the street which still has not washed away. Complained to Owner, his wife and mother who wrote contract. No action ever taken or follow up calls or contact. Paid extra cash to clean up back area but not done. Asked for refund on that area never heard back. The protection sealing was not done totally. Questioned owner physical action.Initial Complaint
06/28/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On 6/27/2022 Tampa Curbing came to apply a second treatment/sealer on our concrete curbing that they installed a few months back. Once they came to the house they sprayed a chemical and did not protect the surrounding grass as they did in their initially work. All of our St. Augustine grass around the areas they sprayed has been destroyed. I have before and after videos and pictures. The owner of the company did this job while he was inebriated. He rang my ring doorbell which recorded our entire conversation and he was wasted, could barely stand straight nor keep his eyes open. I have our entire 5 minute conversation recorded on ring video, as well. On 6/23/22 his wife quoted me $85 for the job. I have the original quote she sent. Her husband the owner then proceeds to tell me during our conversation the cost is now $170, once i tell him no, he says the work was completed already and he can take $150, then he says $120. i was at work during our conversation and could no longer speak to him so i ended the call and he left.Initial Complaint
01/20/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Ryan with Tampa Concrete Curbing and Pavers, LLC came to my home on Oct. 23, 2021 to give me a quote for a curb around the front of our home. He gave me a written quote of $1,815 based on 121 feet of curbing .He came out within a week and installed curb and I paid the agreed upon price. With a day, the concrete was cracking and pieces falling apart. I called and left a msg and was told Ryan would come back out and look. Had not heard by Nov. 11 when Jessica texted and said she would talk to Ryan and see what he could do to fix it. Did not hear again so sent 7 pics of the damage on Nov 17. Jessica replied that she would let him know and see what he says. November 23 still nothing so I texted again. Jessica said she would have him call me the next week about it. On December 3 I received a text from Jessica asking if ryan could come out on December 6 to check it out. Said that was fine. On December 7 I received text that Ryan was on his way to look at curb. Jessica texted and said ryan told her "there were cars parked on it and everything ..it's not made for that so he's going to have to try to figure something out to make it stir eve because the normal curbs we do are not made to be hit or ran over so that's why it's crumbling. I will let you know what he comes up with." There were never any cars parked on it. Ryan came out and saw the curb is next to the street so obviously people might hit it but it should not crumble from that. This was not a decorative curb. There was no rebar in it so it was not reinforced. Jan 7 I texted Jessica to see the status of ryan coming out and sent two more pictures of the problem. She texted back on January 11 and said she would have him call me. Did not hear anything so called on Tuesday January 18 again and explained I had someone else coming to replace the curb and ryan needed to call and refund us the money we paid. Did not hear back. Called Thur. Jan 20 and told her I had no choice but to write BBB and file complaint
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
4 total complaints in the last 3 years.
1 complaints closed in the last 12 months.