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Find a Location

YOUtopia Pools LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforYOUtopia Pools LLC

    Pool Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/22/2024

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    YOUtopia Pools LLC provides residential custom design and build services for inground pools and spas along with remodeling and resufacing to existing pools.

     

    Products & Services

    Pool Contractor, Residential Inground Pools and Spas, New Pool and Spa Custom Design and Build, Pool Remodeling, Pool Resurfacing  

    Business Details

    Location of This Business
    Seminole, FL 33772-4333
    BBB File Opened:
    12/6/2021
    Years in Business:
    4
    Business Started:
    8/17/2020
    Business Incorporated:
    8/17/2020
    Accredited Since:
    3/22/2024
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of CPC1459608 for this business, issued by Florida Department of Business & Professional Regulation. The expiration date of this license is 8/31/2026.

    These agencies may include:

    Florida Department of Business & Professional Regulation

    2601 Blairstone Rd

    Tallahassee FL 32399

    (850) 487-1395

    http://www.myfloridalicense.com/dbpr/

    BBB records show a license number of I-CPC1459608 for this business, issued by Pinellas County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pinellas County Construction License Board

    7887 Bryan Dairy Road Suite 133

    Largo FL 33777

    (727) 582-3100

    https://www.pcclb.com

    BBB records show a license number of CPC1459608 for this business, issued by Hillsborough County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Hillsborough County Construction License Board

    5701 E Hillsborough Ave Ste 1140

    Tampa FL 33610

    (813) 307-1787

    https://webapps.hillsboroughcounty.org/pgm/resources/onlineservices/contractors/

    BBB records show a license number of CPC1459608 for this business, issued by Pasco County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Pasco County Construction License Board

    7530 Little Rd

    New Port Richey FL 34654

    (727) 847-8009

    https://aca3.accela.com/PASCO/

    BBB records show a license number of CPC1459608 for this business, issued by Hernando County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Hernando County Construction License Board

    789 Providence Blvd

    Brooksville FL 34601

    (352) 754-4050

    http://www.hernandocounty.us/home

    BBB records show a license number of CPC1459608 for this business, issued by Manatee County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Manatee County Construction License Board

    (941) 749-3047

    http://www.mymanatee.org/home/government/departments/building-and-development-services/building-permitting/contractor-licensing/contact-information.html

    BBB records show a license number of CPC1459608 for this business, issued by Sarasota County Construction License Board. The expiration date of this license is 8/31/2024.

    These agencies may include:

    Sarasota County Construction License Board

    1001 Sarasota Center Blvd

    Sarasota FL 34240

    (941) 861-5214

    https://building.scgov.net/PublicPortal/Sarasota/SearchContractor.jsp#

    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Reina Craig, Owner/Manager
    Contact Information

    Principal

    • Ms. Reina Craig, Owner/Manager

    Customer Contact

    • Ms. Reina Craig, Owner/Manager

    Industry Tip

    BBB Tip: Hiring a pool contractor

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/03/2021

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Our new construction pool and pavers were completed around October 15th with us knowing we are awaiting a Pentair Electric Heater for the Hot Tub/Pool. My wife ***** & I had numerous concerns with the project so we reached out to the contractor Randy C. and he sent his project manager to our home to inspect. We made a "punch out list" on October 21st, 2021 for all concerns that needed addressed. None of these items have been addressed to this day. Our vinyl fence was broken during the construction and this compromised my neighbors fence as their post got damaged at the same time as our fence. The construction started in Late June so the vinyl fence has been damaged for months at this point & our neighbors are not happy about it and neither are we. There has been no attempt from Mr. Randy C. to fix our fence. I followed up with it months after it was damaged and was told on 11/18/2021 at 7:10AM that Mr. C. would be sending someone out 11/19/21 to fix the fence. No one showed. I followed up again on the 22nd as no one came for days and he replied 11/23/21 @ 11 AM and stated he was sorry and "Been so busy trying to get some peoples jobs farther along for thanksgiving. Next week we'll get it going." Today is 12/3/21 & I sent a long message on 12/2/21 asking when we would be a priority and when our fence / punch out list items would be addressed. I have not received a response. It seems that we have been neglected as no one has been on site to address any of our concerns in over 6 weeks after the punch out list was made. The entire project we have heard from the contractor about them putting out fires at other jobs. Our job is done minus some finishing touches. For example, there were 2 different color tiles put in the pool by the hot tub. You can see the plaster is not smooth under the tile. There is grout all over the tiles that needs cleaned up. The fence needs repaired. Everything is minor but no communication or effort has been made to resolve the problems.
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of West Florida

    BBB Reports On

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