Business ProfileforStudio Movie Grill Seminole

I went to see Poor Things last Sunday, 01/21/2025 with my friends.We experienced multiple service issues during our visit.First, we had placed orders for our food. Only one of our party was served their food. We waited at least 30 minutes to ask where our orders were. The server told us they had some kind of internal error, then placed our orders again.We finally get our food. Then, once we get our bill, we notice we had both been double charged.I spoke to the manager the day of the issue. I was refunded while physically at the theater and handed a receipt showing I was refunded.Then, when I checked my credit card statement today, I noticed that someone at Seminole Movie Grill went ahead and charged me again for the full amount after I left.The amount they charged me for again was still the incorrect, double charged amount.This is the second time I have had this exact same issue with this location.This is fraudulent behavior and I want to report it to other members of the public. Seminole Movie Grill needs to make sure they refund me the $38.12 I was charged.Dishonest business and very poor service.