Business ProfileforGreater Bay Area Tree & Crane Services

Greater Bay was hired by our neighbors at 8873 Osprey Ln to do tree work, stump removal. The tree work was on the property line, some trees on their side and some on ours with a privacy wire fence between them. Neither party let us know this work was going to be done. 04/29/22 We came home from work and all the debris and employees were in our driveway. After they cleaned that up the and left, neighbor came over to us to advise the stumps will be removed tomorrow, so my husband removed the privacy fence to make it easier for the stump removal. 04/30/22 the stumps were removed only at 8873 not at our address 8897. I just looked it up there was no permit pulled and these Cedar trees were there when we moved in 33 years ago. Then another employee came out the same day to remove a huge stump at 8873 and the stump fork got caught in our 6' chain link fence mangled/tore it up 8873 side (south) and the back side (east). After many texts to repair fence rescheduling 3 times to have them fix it they came out on 05/21/22 with the cheapest material they could find (fence was there when we moved in 33 years ago) we asked them to replace the slats too on the backside (east) and the south side neighbors are putting up a fence so it was not necessary. They refused to put the slats in and did a horrible job and left us with the debris to clean up. The fence is so loose we called the manager and he yelled at us that they are not a fence company and if you think it is so easy to fix it why don't you do it yourself. We called the owner and he said he is done, done with employees done with Covid and cannot promise us anything. They sent the guys back to pick up the debris and I advised one to see how this job is not acceptable and to use some more tie straps and why is the wire way above the post it should be in the ground and no slats. That employee was the one who caused the damage and then told me he was videoing me and I advised him that that is against the law.