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Find a Location

Fiberglass At Its Best LLC has 1 locations, listed below.

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    Business ProfileforFiberglass At Its Best LLC

    Fiberglass Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    16342 Connemara Ln, Spring Hill, FL 34610-2800
    BBB File Opened:
    4/20/2021
    Years in Business:
    4
    Business Started:
    12/3/2019
    Business Incorporated:
    12/3/2019
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. Troy Gavin, Managing Member
    Contact Information

    Principal

    • Mr. Richard E Elzey

    Customer Contact

    • Mr. Richard E Elzey
    • Mr. Troy Gavin, Managing Member

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/26/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    I hired *******************, Fiberglass at its best on May 22 2022 to re-fiberglass my pool, add tile, a new light, drain, and jets. I have since terminated him on September 20 2022. ******************* is a complete fraud. He received over $7500 (20% deposit, and 30% when started). He has completed 10% of my job over this lengthy period of time. My pool has begun to concave, and he wants nothing to do with it, he shows up 1-2 hours per week, he has NO employees (told me he had 3 full time guys). I have since hired a new company. When they came out, they were very surprised at the extremely low quality of work. I am paying additional money to have them replace the cheap materials and piping ******************* used. He will take your deposit and spend the money on anytime but your project. I have offered **** a chance to refund me $6500 and he doesn't return calls or text. Fiberglass at its WORST!

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Ted G

    1 star

    05/25/2023

    We contracted this vendor to resurface a community pool slide. The areas that have peeled are very smooth, indicating the old surface was not prepared adequately before applying the new gel coat. To me, this means this is going to continue to be a problem long term. It costs more than $125,000 to replace the slide and this one has been ruined for all intents and purposes unless we pay someone to remove the gel coat applied in 2020 by 'Fiberglass at its best' and re-do it completely. Warranty aside, this was not what we were promised and what we paid $26,000 for. This vendor mis-represented their work and needs to make good on it regardless of warranty. He is blaming the peeling on excessive chemicals which makes no sense, the surface peeling in some areas does not have constant contact with the pool water.

    Local BBB

    BBB of West Florida

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