ComplaintsforBig Dogs Property Maintenance, Clearing, and Removal LLC
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Complaint Details
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Initial Complaint
11/27/2023
- Complaint Type:
- Delivery Issues
- Status:
- Answered
Hired to put up a stockade fence. Sections are leaning, posts have still not been cut, half the fence is not level. Tried reaching out multiple times with no response. Hired date 6/4/23.Business response
12/07/2023
This fence was finished and paid in full upon our completion to your satisfaction. In fact you inspected and walked the fence with me and the other owner and was totally satisfied, satisfaction in full to give us a check to cash! Secondly your asking me to come back and repair new damage from the last hurricane that came through, we do not offer free labor like your under the impression of.Customer response
12/13/2023
Complaint: 20915709
I am rejecting this response because: post have never been cut as stated by company. 4 sections of fence down after 25 mph winds, not hurricane and looked at fence with flashlight at **** pm after completion. Was instructed to contact if found problems. Via texts and emails stated issues I had and told you would address when post got cut. Still waiting. I don't pay for fly by night work contrary to your belief.
Sincerely,
*********************
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.