ComplaintsforIntegrative Healing at OM LLC
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Complaint Details
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Initial Complaint
02/09/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
Negligence/Causing ****************** Distress and Devastation (causing me severe and overwhelming shock and distress)The reason for this letter is because I am so Devastated of putting too much trust in you. When I met with you on December 28, 2023 for a consultation of various health issues I had informed you that I was a Cancer Survivor. I explained to you how traumatic that news was for me and informed you of tough decisions I had to make. We also talked about my Hypothyroidism which you then recommended I take Kelp Granules which you gave me the product and I bought it. You also suggested the product AHCC and ESSIAC Extract. I immediately started taking all these products and was running out of the Kelp Granuals when I decided to look at the ingredients and was ready to buy more. Then I came across a WARNING NOTE on the Kelp product that reads: { WARNING: Consuming this product can Expose you to chemicals, including LEAD, which is known to the ******************** to cause CANCER and birth defects or other reproductive HARM. For more information go to P65Warnings.ca.gov/food }When I read this I had a Panic Attack. How can you even Recommend this product to me when I informed you about my Cancer History ??? I am in an Emotional and Mental Distress just thinking what this product might have caused to my body. You know how much I stressed to you how HARD I have been FIGHTING to keep this monster in my body TO THE MINIUM and now I dont know if taking this product has AWAKEN this monster living inside of me. How NEGLIGENCE on your part NOT to be KNOWLEDGEABLE of the products you are selling. I feel like my TRUST has been violated. However, I do want all my money refunded. I live on a Fixed Income and it was aBusiness response
02/19/2024
This response was taken verbally by the BBB:
The consumer came in and picked up a refund check on 2-13-24.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.