Business ProfileforAdvanced Pool Systems, Inc.

Date of original work: 12/27/21 Date of follow-up: 12/29/21 Work Type: Pool Solar Heater Repair Total Cost $495 I purchased my home in 2016 and recently had a few leaks in the solar heating panels on my roof. The previous owners kept great records and I found that Advanced Pools Systems had done the install so I called them hoping they could handle the repair. When they came out, they immediately said I should replace the entire system instead of any repairs, the difference was $495 for repairs or $3500 for a new system. Not having that additional $3000, I opted for the repairs. While they did fix the visible leaks, they created more leaks in a different location that had not leaked prior. After speaking to them they agreed to come the next day to take a look. Of course, in the meantime they ran and deposited the check. The following day they conveniently told me there was nothing they could do and of course by that time it was too late to put a stop payment on the check. I reached out hours later leaving them a message about how displeased I was, so far, no response. In my message I offered to pay for the following: Service Call $89 Individual Leaks @$25 each x6 $150 Flush Valve Replacement $45 Total willing to pay $284 Asking for refund of $211