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ComplaintsforHot Wheels
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
02/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I took my vehicle to have some work done to it and the guy gave me a year warranty.I notified the guy that my vehicle was leaking oil again and he told me its nothing he can do about it.I contact the company before the warranty expired and he said that I can do whatever I want but hes not going to fix my vehicle.He say that he does not have the mechanics to repair my car. So he told me to send him a copy of the receipt and I did but he never contacted me back.I just sent you a copy of the receipt,Please help. The guy was really rude on the 2nd day because the 1st when I brought my car there and dropped it off, he called me at the end of his workday and said his mechanic called out .So he called me the 2nd and gave me a price because it was supposed to be an inspection to see whats wrong with the vehicle and I requested for him to put the car back together because I didnt like the price. He said if he did the car would break down on me so it was best for me to get it fixed while he had it taken apart.So I did.He gave me a year warranty but now he will not fix my vehicle,once again please help
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.