![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforStreamlineHut Inc
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/07/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
Date of Transaction: August 7th, 2023 Issue: Cash Card was illegally used in an attempt to make a purchase of $51.84.The company is using a 3rd party customer service and they were very far from helpful. The support rep claimed they had no knowledge for this company and also could not find any record of the declined charge...Initial Complaint
07/19/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I received an email that I thought was from Harbor Freight. The email said that I could win a free tool box if I completed a survey. I went ahead and completed the 15 question survey and then it said that I won the free tool box and only had to pay for the shipping of $8.95. I put in my debit info and that was it. The next day I see 2 transactions in my account that I didn't know what they were. Charge #1 July 16th Powerful Tool solutions $43.94 Charge #2 July 17th UnlimitedIntelle $8.95 The today I see another charge Charge #3 July 18th GetGoodsLine $89.90 I tracked down powerful Tool solutions and they confirmed that the charges all came from them to enter me into a drawling to win the Harbor Freight tool box. I told her I never authorized the 2 charges $43.94 and $89.90. She said they would refund me $40.15 but that was it. The $40.15 is pending in my account but I want the rest. My resolution that I'm seeking is a refund of $89.90 plus $3.79 which is from the remaining of $43.94. So a total refund of $93.69. I'm not asking for a refund for the shipping cost of $8.95 because I did authorize it even though it was from false information.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.