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ComplaintsforElite Foam Concrete Solutions
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Complaint Details
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Initial Complaint
02/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
on 10/19/22 my husband and I hired ***************************, owner of Elite Foam Concrete solutions to fix the cracks in our driveway. He advised us to get our downspout rerouted to prevent water from running under the driveway, which we did. He and his workers came out and injected Foam under the driveway along the cracks to raise and staiblize the cement. Upon finishing, he left the crack looking as bad as before and when we questioned him, he told us the crack could be filled at an additional $200. The whole reason we hired him was to fix the crack.He said after filling the crack our driveway could be painted and we wouldn't see the crack We agreed to pay the additional $200 and a few days later his guys filled the crack and it looks terrible. ******* agreed to redo the filling and make the crack lines smooth. After several months of texts and calls, of which lately he hasn't returned, we have run out of patience. We paid in full in good faith and are very upset and disappointed in the results and *******'s ignoring us. We've given him plenty of time to correct the shoddy work.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.