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Find a Location

Choice Furniture Gallery, Inc. has 1 locations, listed below.

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    Business ProfileforChoice Furniture Gallery, Inc.

    Furniture Stores

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    7 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2020 NW Federal Hwy, Stuart, FL 34994-9306
    BBB File Opened:
    10/29/2019
    Years in Business:
    5
    Business Started:
    5/28/2019
    Business Incorporated:
    5/28/2019
    Type of Entity:
    Corporation
    Contact Information

    Principal

    • Mr. Warren K Trowbridge, President

    Customer Contact

    • Ms. Mary Jo Thiboult, Vice President
    • Mr. Warren K Trowbridge, President

    Customer Complaints

    7 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/16/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    We have been having problems with getting payment for our furniture from Choice furniture consignment. store in ******, **. They picked up all of our furniture from our 2 bedroom condo there in ****** on April 1, 2023. I have pictures of all of the items taken the day prior. They were supposed to pay us after any items sold. We have not received any compensation for the sale of our furniture. On Jan 21, 2024 we texted asking if any pieces were sold. We received a text back on Jan 22 stating our first check for $766 would be in the mail within the next couple of weeks. We never received it so we texted them back on March 20, 2024. They texted back March 21, 2024 saying the check for $766 mailed out on Feb 1, 2024 and a 2nd check for $319.60 was scheduled to be mailed out in the next couple of weeks. I responded back the same day stating we still have not received the check mailed out on Feb 1. They said they would research this and mail out another check if it hadn't cleared. On May 14, 2024 I texted them again stating we still had not received either check. They texted back the same day saying they would reach out to bookkeeping which was off-site and ask that our checks be expedited. The also said we had another check #3 in amount for $339.60 that would be mailed to us also. On June 10, 2024, we texted and called (have to leave messae) asking about payments as we have not received any. No response from them. We texted and called again on June 11, 2024. No response from them. We left one last text and called again today asking for someone to respond tomorrow as we are filing a complaint with BBB.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Lynn D

    1 star

    07/15/2024

    DO NOT CONSIGN! The reviews on multiple sites tells you there pattern for years! They always say they follow the contract. THEY DO NOT!! They always say they mailed a check. THEY DO NOT! Its about wearing you down so you go away. I literally had to show up with the ******************** to get at least some money back. What a waste of time for our Sherriffs!

    Local BBB

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