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Business ProfileforComfort Suites Stuart-Hutchinson Island
At-a-glance
Related Categories
Business Details
- Location of This Business
- 3423 SE Federal Hwy, Stuart, FL 34997
- BBB File Opened:
- 3/24/2022
- Business Management
- Customer Service Manager
- Contact Information
Principal
- Customer Service Manager
Customer Contact
- Customer Service Manager
- Additional Contact Information
Fax Numbers
- (772) 888-2425Primary Fax
- (772) 888-2425
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Kathy K
07/20/2023
Comfort Suites Stuart-Hutchinson Island Response
07/25/2023
Thank you for reaching out to us regarding your nonrefundable hotel reservation. We sincerely apologize for any inconvenience you have experienced. We understand that our nonrefundable rates has specific terms and restrictions, and we regret that we are unable to offer a refund or alternative options per the terms on the reservation you booked online. As per travel agencies, online hotel reservation websites, and our own hotel policies, nonrefundable reservations are designed to offer the best possible rates to our guests who commit to their travel plans in advance.
We value your patronage and deeply regret that we couldn't accommodate your change in plans on this occasion. As a gesture of our commitment to your satisfaction, we would like to extend a free upgrade for a future stay with us. While we understand that it may not fully compensate for the inconvenience, we hope it will encourage you to consider us for your future travel needs.
If there is anything else we can assist you with or if you have any questions, please don't hesitate to let us know. Our team is here to provide you with any necessary support and to ensure your future stay is nothing short of exceptional.
Thank you for your understanding, and we hope to have the opportunity to welcome you back in the future.
In the spirit of hospitality,
Comfort Suites Stuart-Hutchinson Island
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